SoftTechMD Billing
End-to-end medical billing solutions for healthcare providersEmail: info@softtechmd.com
Medical billing company

Join us in the journey to increase your monthly collections

SoftTechMD specializes in providing end-to-end medical billing solutions to help health care providers maximize profits.

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Tell us about your practice and we will recommend the services that fit.

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7+years in medical billing and process
25%increase in collections in the first few months
6core services across the billing cycle
Allspecialities served, from clinics to hospitals
Our services

Everything your practice needs to get paid.

From the first fee schedule review to the last open balance, we manage the billing cycle so your team can stay with patients.

Fee Schedule review and analysis

We compare your fees with payer rates and market data to make sure every service is priced to be reimbursed properly.

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Medical eligibility verification

Coverage and benefits are confirmed before the visit, so claims start with correct insurance details and fewer surprises.

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Provider Enrollment

We prepare and track payer enrollment applications so your providers can begin seeing insured patients sooner.

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Claim preparation

Every claim is reviewed before it goes out, which is why almost all of our claims are accepted on first submission.

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Account receivables management

Open balances are followed up by age and payer, which helps bring your days in A/R down.

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Incoming patient calls

Patients with billing questions reach a team that understands your practice and can answer clearly.

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Specialities

Billing expertise across every speciality.

Each speciality has its own codes and payer rules. Our team brings multi-specialty experience to all of them.

Cardiology
Orthopedics
Urology
Behavioral Health
Urgent Care
Radiology
Dermatology
Pediatrics
Primary Care
Anesthesia
Laboratory
All Specialities →
Clear results

Know where every claim stands.

Almost all our claims get accepted on first submission. In the rare case of a denial, we delegate it to a team specializing in denial management to put it on a fast track.

  • Significant reductions in A/R days
  • Sharp reduction in denials
  • 25% increase in collections in the first few months
Talk to our team →
Experience

Know-how that gets you reimbursed faster and better.

With 7+ years of experience in medical billing and process, we know what it takes to achieve operational excellence. We can determine what type of services you need and what is important for you to be reimbursed faster and better.

Here to help you

Almost all our claims get accepted on first submission. In the rare case of a denial, we delegate it to a team specializing in denial management to put it on a fast track. As a result, quick resolution stands guaranteed.

Billing services tailored to bring benefits that will drive your business to the fore.
A dedicated denial management team for the claims that need more attention.
How it works

A claim, from verification to collection.

1

Verify

Eligibility and benefits confirmed

2

Prepare

Claims reviewed and cleaned

3

Submit

Accepted on first submission

4

Resolve

Denials fast-tracked

5

Collect

A/R days brought down

Compare

In-house billing or SoftTechMD?

What changes when a dedicated billing team takes over.

Managing it in-house
With SoftTechMD
Claim preparation
Quality depends on staff time and turnover.
Every claim reviewed, so almost all are accepted on first submission.
Denials
Reworked between other front-desk tasks.
A team specializing in denial management fast-tracks them.
Eligibility
Easy to skip when the schedule is full.
Verified before the visit.
A/R follow-up
Competes with everything else on the list.
Open balances worked by age and payer.
Data security
Depends on your own systems.
Complete data security.
Estimator

See what better collections could mean for you.

Move the slider to your practice's average monthly collections.

An illustration based on the 25% increase in collections SoftTechMD reports within the first few months. Your results will vary.

Possible extra collections each month
$12,500
Over a year
$150,000
Get my free review →
Why choose us

Results you can see in your collections.

25% more collections

Increase in collections in the first few months.

Lower A/R days

Significant reductions in A/R days.

Fewer denials

Sharp reduction in denials.

Complete data security

Patient and practice data kept protected.

How we protect it →

Multi-specialty expertise

Experience across all specialities.

Individualized service

A service plan shaped around your practice.

Who we serve

From large healthcare centers to small practices.

SoftTechMD Billing is a recognized medical billing company serving different organizations ranging from large healthcare centers to small practices.

Healthcare Systems

Hospitals

Emergency Rooms

Urgent Cares

Private Practices

All Specialities

FAQ

Questions practices often ask.

Which kinds of practices do you work with?

We serve healthcare systems, hospitals, emergency rooms, urgent cares and private practices, across all specialities.

What happens when a claim is denied?

Almost all of our claims are accepted on first submission. For the rare denial, a team that specializes in denial management takes it on and puts it on a fast track.

How do you protect our data?

Complete data security is part of how we work. Read how we protect patient data, or contact us and we will walk you through the safeguards we use for your practice.

How soon will we see results?

Our clients see an increase in collections in the first few months. We will review your current position and set expectations for your practice.

How do we get started?

Send us a request through the form or email us. We will learn about your practice and recommend the services that fit.

Contact us

Ready to increase your monthly collections?

Tell us about your practice. We will find out which services matter most for you to be reimbursed faster and better.

Emailinfo@softtechmd.com
  1. We learn about your practiceYour size, specialities and current billing set-up.
  2. We recommend the right servicesOnly what matters for you to be reimbursed faster and better.
  3. We start working on your collectionsWith a team that fast-tracks any denial.

Request a free consultation

What are you struggling with? (select any)

We use your details only to reply to your request.

Security at SoftTechMD

Your patients’ information is safe with us.

We handle sensitive health and billing information every day, and we treat it with the care it deserves. This page explains in plain words how we protect it.

Follows HIPAA rules BAA signed before we start Encrypted servers Two-step login Every file access recorded
The short version

Eight things every doctor should know.

Plain answers to the questions we hear most, before any patient data is shared.

HIPAA, in writing

We follow HIPAA rules. Before we start, we sign a Business Associate Agreement (BAA) with every client.

Encrypted storage

Patient data is kept on encrypted servers. Server location: United States.

Only the right people

Only staff who need the data for their work can see it. Everyone has their own login. Nobody shares passwords.

A trained team

Every team member completes HIPAA training, repeated every year.

Strong access controls

Two-step login, automatic logout, and a record of who opened which file.

A plan if something goes wrong

We tell your practice quickly, and we have a plan ready for it.

No taking files out

Staff cannot copy, download, print or share patient files outside the system.

A person to ask

Security questions go to Muhammad Ishaq, Salman Alam or Omar Rauf.

Paperwork and people

Signed first. Trained always.

Two things happen before anyone touches your patient data.

We sign a BAA before we start

A Business Associate Agreement is a legal contract. It makes us responsible for protecting your patients’ information, and we sign one with every client.

Every team member is HIPAA trained

Nobody on our team works with patient data until they have completed HIPAA training.

Training is repeated every year so it stays fresh.

How we protect your data

Four layers between your data and the outside world.

If one layer ever slips, the next is still there. Tap a layer to see what it does.

1234

Our office and devices

The physical side, so nothing walks out the door.

  • Entry to our office is controlled
  • Screens are locked and desks are kept clear
  • Only approved, managed devices are used
  • Paper is shredded and old devices are wiped
How your data is handled

Follow one patient file.

From the moment you share it, this is what happens.

Your practice

You share patient data with us, under a signed BAA.

Encrypted servers

It is stored on encrypted servers.

The right people only

Only staff who need it can open it, each with their own login.

Every open recorded

A record shows who opened which file.

It stays inside

Nothing is copied, downloaded, printed or shared outside the system.

Access controls

Locked down, and logged.

Getting in takes two steps. Walking away locks the screen. Every file that is opened leaves a record.

  • Two-step login: a password, then a code
  • Automatic logout when a screen sits idle
  • A record of who opened which file
What staff cannot do

Patient files stay inside the system.

Our team can work with your data. They cannot take it with them.

Copy

Patient data cannot be copied out.

Blocked

Download

Files cannot be downloaded.

Blocked

Print

Nothing can be printed.

Blocked

Share

Nothing can be sent outside the system.

Blocked
Where your data lives

We tell you exactly where it is.

Where it is stored, who can reach it, and from where. No guessing.

Encrypted servers

Your data is stored in secure cloud data centers located in the United States. Everything is encrypted.

Who can reach it, and from where

Only team members who need it for their work, and only through our secure, access-controlled system.

Our hosting partners sign BAAs

Every outside company that can touch your patient data signs a Business Associate Agreement with us.

Automatic backups

Your data is backed up automatically, without anyone having to remember.

Backups are encrypted

A backup is protected the same way as the original.

Recovery is tested

We test our recovery every quarter so your billing can continue if something fails.

Our partners

Everyone who touches your data signs a BAA.

Not only us. Any company that can reach your patient data is bound by the same promise.

Your practice

You share patient data with us.

BAA

SoftTechMD

We protect it and use it only for your billing.

BAA

Hosting and software partners

They sign a BAA with us too.

We keep a list of every partner, its BAA, and the date we last reviewed it.

If something goes wrong

We tell you quickly, and we already have a plan.

No one can promise that nothing will ever go wrong. What matters is being ready.

We spot it

A problem is found or reported.

We contain it

We stop it from spreading and protect the data.

We tell your practice

You hear from us quickly, with what we know.

We fix it and learn

We repair the cause and improve our plan.

How quickly we tell you: as soon as we confirm a problem, and within 72 hours

Staff report any problem the same dayA written incident response planWe practise it with a mock scenario each year
Regular checks

Checks we run. Honesty everywhere.

The routine work behind these promises, described as it really is.

Yearly HIPAA risk assessment

A written review of where patient data lives and what could go wrong.

Written security policies

Short, clear rules for access, passwords, devices, email and incidents, kept dated and up to date.

Regular activity review

We look through the record of who opened or changed information.

What you will never see here

  • “HIPAA certified”
  • “100% secure”
  • Made-up seals

No official government HIPAA certification exists, and nobody can promise zero risk. We tell you what we actually do, and say that our team has completed HIPAA training.

How we keep it current

Security is a habit, not a one-time job.

A steady rhythm of checks keeps these promises true.

12×

Every month

  • Review access records
  • Update software
4×

Every quarter

  • Review who has access
  • Test our backups
  • Check our partners
1×

Every year

  • Repeat the risk assessment
  • Update policies and retrain the team
  • Practise our incident plan
  • Update this page

This page was last reviewed: October 2026

Security questions

Questions doctors ask us.

Short, honest answers. Ask for more detail any time.

Do you sign a BAA?

Yes. We sign a Business Associate Agreement with every client before we see any patient information. You are welcome to read it first, or send us your own for review.

Can your staff download patient files?

No. Our team works inside the system. Staff cannot copy, download, print or share patient files outside it.

Where is our data stored?

On encrypted servers in secure cloud data centers in the United States. Our hosting providers sign Business Associate Agreements with us.

Who can see our data, and from where?

Only team members who need it for their work, and only the part they need. Each person has their own login with two-step verification.

What happens to our data if we end our contract?

It is returned to you or securely deleted within 30 days of the contract ending, as set out in our BAA.

Have you ever had a breach?

We will always answer this honestly and in writing if you ask. If anything ever affects your information, we tell you quickly and explain what happened.

How fast will you tell us if something goes wrong?

As soon as we confirm a problem, and within 72 hours. We have a written plan, and staff report any problem the same day.

Do you hold a HIPAA certification?

There is no official government HIPAA certification, so we do not claim one. What we can say is that every team member has completed HIPAA training and that we sign a BAA with every client.

Security summary

A short summary for your compliance team.

Our controls in one or two pages, with a checklist, a date and a version. It answers most vendor questionnaires. Version 1.0, October 2026.

Security contact

Questions about security? Ask us directly.

Before you share any patient data, ask us anything. You are welcome to review our BAA first.

  • A copy of our BAA to read
  • Where your data is stored
  • How often our team is trained
Security contacts
MI
Muhammad Ishaq
ishaq@softtechmd.com
SA
Salman Alam
Salman@softtechmd.com
OR
Omar Rauf
omar.rauf@softtechmd.com
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