Fee Schedule review and analysis
We compare your fees with payer rates and market data to make sure every service is priced to be reimbursed properly.
Read More →SoftTechMD specializes in providing end-to-end medical billing solutions to help health care providers maximize profits.
From the first fee schedule review to the last open balance, we manage the billing cycle so your team can stay with patients.
We compare your fees with payer rates and market data to make sure every service is priced to be reimbursed properly.
Read More →Coverage and benefits are confirmed before the visit, so claims start with correct insurance details and fewer surprises.
Read More →We prepare and track payer enrollment applications so your providers can begin seeing insured patients sooner.
Read More →Every claim is reviewed before it goes out, which is why almost all of our claims are accepted on first submission.
Read More →Open balances are followed up by age and payer, which helps bring your days in A/R down.
Read More →Patients with billing questions reach a team that understands your practice and can answer clearly.
Read More →Each speciality has its own codes and payer rules. Our team brings multi-specialty experience to all of them.
Almost all our claims get accepted on first submission. In the rare case of a denial, we delegate it to a team specializing in denial management to put it on a fast track.
With 7+ years of experience in medical billing and process, we know what it takes to achieve operational excellence. We can determine what type of services you need and what is important for you to be reimbursed faster and better.
Almost all our claims get accepted on first submission. In the rare case of a denial, we delegate it to a team specializing in denial management to put it on a fast track. As a result, quick resolution stands guaranteed.
Eligibility and benefits confirmed
Claims reviewed and cleaned
Accepted on first submission
Denials fast-tracked
A/R days brought down
What changes when a dedicated billing team takes over.
Move the slider to your practice's average monthly collections.
An illustration based on the 25% increase in collections SoftTechMD reports within the first few months. Your results will vary.
Increase in collections in the first few months.
Significant reductions in A/R days.
Sharp reduction in denials.
Experience across all specialities.
A service plan shaped around your practice.
SoftTechMD Billing is a recognized medical billing company serving different organizations ranging from large healthcare centers to small practices.
We serve healthcare systems, hospitals, emergency rooms, urgent cares and private practices, across all specialities.
Almost all of our claims are accepted on first submission. For the rare denial, a team that specializes in denial management takes it on and puts it on a fast track.
Complete data security is part of how we work. Read how we protect patient data, or contact us and we will walk you through the safeguards we use for your practice.
Our clients see an increase in collections in the first few months. We will review your current position and set expectations for your practice.
Send us a request through the form or email us. We will learn about your practice and recommend the services that fit.
Tell us about your practice. We will find out which services matter most for you to be reimbursed faster and better.
We handle sensitive health and billing information every day, and we treat it with the care it deserves. This page explains in plain words how we protect it.
Plain answers to the questions we hear most, before any patient data is shared.
We follow HIPAA rules. Before we start, we sign a Business Associate Agreement (BAA) with every client.
Patient data is kept on encrypted servers. Server location: United States.
Only staff who need the data for their work can see it. Everyone has their own login. Nobody shares passwords.
Every team member completes HIPAA training, repeated every year.
Two-step login, automatic logout, and a record of who opened which file.
We tell your practice quickly, and we have a plan ready for it.
Staff cannot copy, download, print or share patient files outside the system.
Security questions go to Muhammad Ishaq, Salman Alam or Omar Rauf.
Two things happen before anyone touches your patient data.
A Business Associate Agreement is a legal contract. It makes us responsible for protecting your patients’ information, and we sign one with every client.
Nobody on our team works with patient data until they have completed HIPAA training.
Training is repeated every year so it stays fresh.
If one layer ever slips, the next is still there. Tap a layer to see what it does.
The physical side, so nothing walks out the door.
Trained before they start, and held to written rules.
Each person gets only the access their job needs.
Protection built into the systems themselves.
From the moment you share it, this is what happens.
You share patient data with us, under a signed BAA.
It is stored on encrypted servers.
Only staff who need it can open it, each with their own login.
A record shows who opened which file.
Nothing is copied, downloaded, printed or shared outside the system.
Getting in takes two steps. Walking away locks the screen. Every file that is opened leaves a record.
Our team can work with your data. They cannot take it with them.
Patient data cannot be copied out.
BlockedFiles cannot be downloaded.
BlockedNothing can be printed.
BlockedNothing can be sent outside the system.
BlockedWhere it is stored, who can reach it, and from where. No guessing.
Your data is stored in secure cloud data centers located in the United States. Everything is encrypted.
Only team members who need it for their work, and only through our secure, access-controlled system.
Every outside company that can touch your patient data signs a Business Associate Agreement with us.
Your data is backed up automatically, without anyone having to remember.
A backup is protected the same way as the original.
We test our recovery every quarter so your billing can continue if something fails.
Not only us. Any company that can reach your patient data is bound by the same promise.
You share patient data with us.
We protect it and use it only for your billing.
They sign a BAA with us too.
We keep a list of every partner, its BAA, and the date we last reviewed it.
No one can promise that nothing will ever go wrong. What matters is being ready.
A problem is found or reported.
We stop it from spreading and protect the data.
You hear from us quickly, with what we know.
We repair the cause and improve our plan.
How quickly we tell you: as soon as we confirm a problem, and within 72 hours
The routine work behind these promises, described as it really is.
A written review of where patient data lives and what could go wrong.
Short, clear rules for access, passwords, devices, email and incidents, kept dated and up to date.
We look through the record of who opened or changed information.
No official government HIPAA certification exists, and nobody can promise zero risk. We tell you what we actually do, and say that our team has completed HIPAA training.
A steady rhythm of checks keeps these promises true.
This page was last reviewed: October 2026
Short, honest answers. Ask for more detail any time.
Yes. We sign a Business Associate Agreement with every client before we see any patient information. You are welcome to read it first, or send us your own for review.
No. Our team works inside the system. Staff cannot copy, download, print or share patient files outside it.
On encrypted servers in secure cloud data centers in the United States. Our hosting providers sign Business Associate Agreements with us.
Only team members who need it for their work, and only the part they need. Each person has their own login with two-step verification.
It is returned to you or securely deleted within 30 days of the contract ending, as set out in our BAA.
We will always answer this honestly and in writing if you ask. If anything ever affects your information, we tell you quickly and explain what happened.
As soon as we confirm a problem, and within 72 hours. We have a written plan, and staff report any problem the same day.
There is no official government HIPAA certification, so we do not claim one. What we can say is that every team member has completed HIPAA training and that we sign a BAA with every client.
Our controls in one or two pages, with a checklist, a date and a version. It answers most vendor questionnaires. Version 1.0, October 2026.
Before you share any patient data, ask us anything. You are welcome to review our BAA first.
ishaq@softtechmd.comSalman@softtechmd.comomar.rauf@softtechmd.com