A fee schedule review and analysis of medical billing is an evaluation of the charges healthcare providers bill for their services.
The process involves analyzing fees charged for medical procedures, tests, and other healthcare services to ensure they are reasonable and accurate.
The review is typically conducted by experts in medical billing and coding.
The goal is to identify discrepancies, errors, or inconsistencies in the billing process.
Medical eligibility verification
Medical eligibility verification is a process of verifying a patient's insurance coverage before providing medical services.
The process involves verifying the patient's insurance coverage and determining their eligibility for specific medical services.
The goal is to ensure that the patient's insurance will cover the cost of the medical services they receive.
The verification process may include obtaining pre-authorization for specific procedures or services.
Provider Enrollment
Provider enrollment is the process of enrolling healthcare providers in a payer's network to receive payment for services rendered.
The process involves submitting provider information and credentials to the payer for approval.
The provider enrollment process varies by payer, but typically involves completing an application and providing supporting documentation.
The goal of provider enrollment is to establish a contractual relationship between the healthcare provider and the payer.
Claim preparation
Claim preparation is the process of creating and submitting a claim to a payer for payment of medical services rendered to a patient.
The process involves gathering all necessary information and documentation related to the medical service provided.
The information and documentation typically include patient information, provider information, diagnosis codes, procedure codes, and any supporting documentation such as medical records or test results.
Claims can be submitted electronically or via paper forms, depending on the payer's requirements.
Account receivables management
Account receivables management is the process of managing outstanding balances owed to healthcare providers for services rendered.
The process involves tracking and following up on unpaid claims and patient balances.
Account receivables management may involve working with insurance companies to resolve claim denials or appeals, as well as contacting patients to collect outstanding balances.
The goal of account receivables management is to maximize revenue for the healthcare provider and reduce outstanding balances.
Incoming patient calls
Incoming patient calls are calls received by healthcare providers or their billing office from patients regarding their medical bills or insurance coverage.
The process of handling incoming patient calls involves answering patient questions, addressing concerns, and providing information regarding medical billing and insurance coverage.
Effective handling of incoming patient calls is essential for patient satisfaction and can help to reduce patient complaints and negative online reviews.
The process may involve training for healthcare providers or their billing office staff on effective communication and customer service skills.
Insurance and Patient payments
Insurance and patient payments are the two main sources of payment for medical services rendered.
Insurance payments are payments made by insurance companies for medical services covered under a patient's insurance policy.
The medical billing process involves submitting claims to insurance companies for payment and providing patients with information regarding their payment responsibilities.
Healthcare providers may accept different forms of patient payment, including cash, check, credit card, or payment plans.
Electronic and paper claims Submission
Electronic and paper claims submission are two methods of submitting medical claims to insurance companies for payment.
Electronic claims submission involves the use of electronic data interchange (EDI) to submit claims electronically to insurance companies.
Paper claims submission involves the completion of a paper claim form and mailing it to the insurance company for processing.
The process of electronic claims submission involves the use of medical billing software or a clearinghouse to transmit the claim data to the insurance company.
Patient statements mailing
Patient statements are mailed to individuals who have received medical services and have a balance due after insurance payments.
The statement typically includes the patient's name, the name of the healthcare provider, the date of service, the amount owed, and the due date.
Patients may receive multiple statements if they have multiple outstanding balances or if their insurance company has not yet processed their claim.
Patient statements should be clear and easy to understand, with detailed information about the services provided and any insurance payments that have been made.
Denial review and management
Denial review and management is the process of analyzing and appealing denied claims from insurance companies.
Denied claims may be due to errors in billing or coding, lack of medical necessity, or other issues.
The denial review process involves identifying the reason for the denial, gathering additional information or documentation, and submitting an appeal to the insurance company.
The denial management process involves analyzing trends in denied claims and implementing strategies to prevent future denials.
Aggressive insurance follows up
Aggressive insurance follow-up is the process of actively pursuing unpaid or denied claims from insurance companies.
This may involve regular phone calls, emails, or letters to insurance companies to inquire about the status of a claim.
It is important to have a system in place for tracking follow-up efforts, including the date of contact, the name of the insurance representative, and any information obtained during the conversation.
Aggressive insurance follow-up can help ensure that claims are processed in a timely manner and that the healthcare provider receives payment for services rendered.
Appeal for low paid claims
Appeals for low paid claims involve requesting a reconsideration of payment from the insurance company.
This may be necessary if the payment received from the insurance company is significantly less than expected or if the payment does not cover the full cost of the services provided.
The appeal process typically involves submitting additional documentation or information to support the original claim and demonstrate the medical necessity of the services provided.
The appeal should include a detailed explanation of why the original payment was inadequate and why the additional information provided justifies a higher payment.